Delete your Playtime613 account

Playtime613 · playtime613.com · Last updated: 30 October 2026

This page is for the Playtime613 family account: the email sign-in used on playtime613.com and in the Playtime613 apps for Android, iPhone and Windows. You can delete it yourself here, or ask us to do it.

Delete it yourself

1. Sign in with the email address of the account. We'll email you a 6-digit code.
2. Come back to this page and tap Delete my account, then confirm.

Or ask us

Email [email protected] from the email address of the account and ask us to delete it. We'll delete it and reply to confirm.

What is deleted

• Your account and its email address
• The list of your family's devices and their device codes
• Game progress and saves stored online, play history and parent settings stored with the account
• The link between the account and any app-store purchase

Deletion happens straight away and can't be undone. Progress saved only on a device stays on that device until you remove the app.

What we keep, and for how long

• If you used a free trial, we keep a scrambled code (not your email) so the same email can't start a second trial.
• If you paid on our website, we keep a short note with your email for up to 400 days, only so we can handle refunds or cancel the subscription.
• Payment records are kept by Stripe, Google Play or Apple under their own rules and the law. Deleting your Playtime613 account does not cancel a subscription. Please cancel it first, in Google Play, in your Apple ID settings, or by emailing us for a website plan.

Questions: [email protected]. See also our privacy policy.